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Bénéfices communautés en ligne :

1. Veille active.
2. S'assurer que le savoir s'oriente vers les gens et qu'ils puissent répondre à temps.
3. Connecter les individus et construire des relations hors frontières et inter-disciplines.
4. Fournir un contexte continu d'échanges de savoirs qui peut être plus efficace qu'un stockage de mémoire efficace
5. Mieux se connaître dans l'organisation : qui sait faire quoi ? réseautage social. 
6. Démultiplier le capital intellectuel, réduire les frictions sociales et encourage une cohésion sociale.
7. Créer un espace continu, partagé pour les gens géographiquement éloignés.
8. Accélérer l'innovation - quand les groupes sont bien connectés en ligne, il peuvent aller au devant des problèmes, les résoudre et commencer à inventer ensemble.
9. Créer une communauté pour les délibérations de groupe et la production d'idées.
10. Faciliter l'accès à l'information quand celle-ci est nécessaire.
11. Améliorer le moyen dont les individus pensent ensemble - passant du partage de la connaisssance à un savoir collectif.
12. Transformer la formation en un process continu.
13. Attirer et retenir les meilleurs collaborateurs en leur fournissant un accès au capital social seulement disponible à l'intérieur de l'organisation

  Full story and discussion on kuro5hin [en].  Summary: "Online communities afford individuals the freedom to move across cultures as they see fit. This makes them emerge as bastions of intellectual life where culture-makers increasingly like to hang out. This evolution means that over time, online communities will become a vital part of cultural development." [Sebastien Paquet]

 Making group-forming ridiculously easy  [en] [Sebastien Paquet]

  Building Online Communities [en] chromatic -Oreilly NetWork

 MarketingProfs.com : Design for Community: An Interview with Derek M. Powazek - Some great nuggets of wisdom about community, web design and core truths about developing and running a web-based business. Here's a few of the highlights:

• Web communities happen when users are given tools to use their voice in a public and immediate way, forming intimate relationships over time.
• The biggest misconception is that community can be built at all. It can't. What you can do is build an environment that is conducive to social interaction. If people adopt it and make it their home, they'll call it a community for you. Community isn't built—it's grown.
• The clear winners [in building online communities] are places like Amazon and eBay. Now, these aren't the community ideals. Let's face it, they're both about buying and selling at their core. But where other web stores failed, they succeed. In both cases, it's because they designed their sites around the strengths of the Internet: social connections.
• The thing to remember is, the Internet is a big place, and there is indeed a community out there for everyone. But your community doesn't have to include everyone. The idea is to find the people who care about your product, service, or niche, and make a place just for them. (via Net Marketing).

 Diane le Moult : How to make a Coop fly ? 6 décembre 2002